Returns & Exchanges

At Staey, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your new fashion find isn't the perfect fit, we are here to help you find an alternative or process a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the original items with all tags attached into the reusable shipping bag or a sturdy box of your choice.

• 3.
  Attach the Label

  Download and print the prepaid shipping label from your email and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking number handy until your refund is processed.